NeuDay

Privacy Policy & Terms of Use

Welcome to NeuDay! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our platform, services, and website. Please read this policy carefully to understand our practices regarding your information.

Effective Date: 12/10/2024

Last Updated Date: 4/9/2025

California Notice at Collection

Please see the “California Privacy Notice” section below for details about your rights under California law.

NeuDay’s Privacy Commitment

NeuDay is committed to helping you achieve your health and wellness goals while safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information.

Our Guiding Principles:

  • Access and Portability: Request access to and a copy of your Personal Information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your Personal Information, subject to exceptions.
  • Opt-Out: Opt-out of certain data-sharing practices, including targeted advertising.

Contents

Account Information: When you sign up, we collect your name, email address, phone number, date of birth, and password.
Health and Wellness Information: As part of our goal-setting tools, we may collect details about your health goals, habits, and fitness levels.

Challenge Participation Data: Information about your participation in fitness challenges, including your responses and progress tracking.

Privacy Policy

  1. Personal Information We Collect
  2. Sources of Personal Information
  3. How We Use Personal Information
  4. Disclosure of Personal Information
  5. Your Privacy Rights
  6. Cookies and Tracking Technologies
  7. Data Security
  8. Data Retention
  9. Children’s Privacy
  10. California Privacy Notice
  11. Changes to This Privacy Policy
  12. Contact Us
  13. Messaging Program Support

1. Personal Information We Collect

We may collect the following categories of personal information (“Personal Information”) from you:

  • Access and Portability: Request access to and a copy of your Personal Information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your Personal Information, subject to exceptions.
  • Opt-Out: Opt-out of certain data-sharing practices, including targeted advertising.
 
 

2. Sources of Personal Information

We collect information:

  • Access and Portability: Request access to and a copy of your Personal Information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your Personal Information, subject to exceptions.
  • Opt-Out: Opt-out of certain data-sharing practices, including targeted advertising.

3. How We Use Personal Information

We use your Personal Information to:

  • Create and manage your account.
  • Facilitate goal-setting and track your wellness progress.
  • Send communications, including transactional and marketing emails (with your consent).
  • Send reminders, updates, or notifications via SMS or messaging platforms (e.g., Sinch) when you have provided your phone number. You may opt out at any time by following the instructions in the message (e.g., replying STOP).
  • Improve, customize, and optimize our Services.
  • Comply with legal obligations and ensure security.

4. Disclosure of Personal Information

We may share Personal Information:

  • Access and Portability: Request access to and a copy of your Personal Information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your Personal Information, subject to exceptions.
  • Opt-Out: Opt-out of certain data-sharing practices, including targeted advertising.

NeuDay does not sell your Personal Information for monetary gain.

No mobile opt-in data will be shared with third parties or affiliates.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request access to and a copy of your Personal Information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your Personal Information, subject to exceptions.
  • Opt-Out: Opt-out of certain data-sharing practices, including targeted advertising.

To exercise your rights, contact us at healthspotter@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and analyze usage.

  • Access and Portability: Request access to and a copy of your Personal Information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your Personal Information, subject to exceptions.
  • Opt-Out: Opt-out of certain data-sharing practices, including targeted advertising.

7. Data Security

We employ industry-standard measures to protect your Personal Information from unauthorized access or misuse. However, no system is 100% secure.

8. Data Retention

We retain Personal Information only as long as necessary for the purposes outlined in this policy or as required by law. For example, account-related data is retained while your account remains active, and some data may be retained to comply with legal requirements.

9. Children’s Privacy

NeuDay’s Services are not intended for individuals under the age of 13. If we become aware of any unauthorized collection of data from children, we will delete it.

10. California Privacy Notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what Personal Information we collect, how we use it, and to whom it is disclosed.
  • The right to request deletion of Personal Information, subject to legal exceptions.
  • The right to opt-out of data “sales” as defined by the CCPA.

To exercise these rights, contact us at healthspotter@gmail.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or through our Services.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email:

support@neuday.io

Mailing Address:

1530 Louella Ave, Venice CA 90291

13. Messaging Program Support

If you participate in our messaging program and require support, you can reply HELP at any time or contact us directly via email at support@email.com. This information is also included in our Terms & Conditions and call-to-action messages.